The decline in construction quality that comes from the push toward low-end handsets threatens to undermine the credibility of the Android ecosystem, with an increase in service costs borne by the telephone companies and major inconvenience to customers. According to research carried out by the specialist firm WDS, warranty repairs will cost terminals Android to mobile operators about 2 billion dollars annually, with a percentage of failures higher than reported by competitors operating platforms.

WDS has conducted its own investigation based on over 600 000 calls to service centers in Europe, USA, South Africa and Australia, reaching estimated that 12.6 percent of requests for technical assistance related to hardware problems with Android , compared with 9.3 percent of mobile Windows Phone ‘s 8 percent of the devices and the iPhone OS 5.5 percent of the BlackBerry. A spokesman stressed that the study WDS does not want at all to question the reputation of the Android platform, is undeniable, however, that its enormous growth and fragmentation due to the high number of producers is bringing in an incredible way to differentiate the quality of products.

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